Difficult conversations don't have to be so difficult. In this video Coach Myron shows you:

 

• A simple 4 Step Process to plan and conduct difficult conversations with direct reports, peers and/or your boss

• How to avoid interpersonal conflict that can cause resent, insubordination and/or mistrust

• How to have a difficult conversation in a way that yields positive outcomes for all involved

• How to get this right, build rapport with others and be recognized as a someone who can manage their emotional state, focus on results and lead others forward in a positive manner